Email Publications Analyst Job - Email Publications Analyst
Location: United States:CA:Foster City
Organization: Client Support Services
Job: Publications Mgmt
Job Number :
The Email Publications Analyst will provide tactical support for a global Tier 1 business operation, producing and deploying hundreds of broadcast email communications annually. The Email Publications Analyst will perform a crucial role in assisting with the email deployment of client communications, including design, communication strategy and access rights. The ideal candidate will have a strong sense of visual design and layout, possess technical expertise in graphic design software applications, and have an understanding of email deliverability and best practices in a fast:paced, deadline:driven production environment. This job is process:driven and analytical.
This position is based on our corporate headquarters in Foster City. This is a global position that may require cross:functional and cross:regional communication across multiple time zones. Some flexible work scheduling (early or late) may be necessary periodically.
:Emaill deployment: The Email Publications Analyst will be responsible for the accurate and timely deployment of global email campaigns, following strict audit procedures and protocols. Candidate will be responsible for ensuring optimal deliverability, and must excel in distribution list development and overall management of list hygiene from source databases.
:Graphic design: This position will be responsible for creating designs and templates for email and online deployment that comply with established brand standards. The idea candidate must be able to quickly visualize requests, and understand the difference between designing for email and web.
:Exception processing:The Email Publications Analyst will support the analysis of email campaigns and failures, ensuring communications are delivered to all targeted clients.
:Online content management and publishing. The Email Publications Analyst will work with a team of operational staff responsible for managing global client content. Documents will be attributed and posted on client:facing websites and various content management systems.
:Communications:related project support: The Email Publications Analyst will assist with the execution of project:related operational tasks, as assigned.
:Client:facing customer service operations over email and by telephone.
:Bachelor's degree or equivalent, preferably in communication, marketing or other similar field.
:5+ year experience in email campaign production and delivery, including distribution list management.
:4+ years of experience in graphic design production
:Knowledge of basic project management a plus.
:Basic business acumen and customer service skills.
:Knowledge of Microsoft Office Suite, including Excel, Word, Outlook, Access and PowerPoint. HTML experience preferred.
:Entrepreneurial / innovative spirit.
:Positive attitude and a team player, with ability and willingness to engage cross:functionally across time zones.
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind : making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA(TM) World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of peo
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